The Miles LeHane Group - OI Partners

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LaVeer Jovel

LaVeer Jovel has been a dynamic instructor and facilitator of complex training programs for more than 11 years. Programs that she has developed and delivered include leadership skills, managing change, Emotional Intelligence, Myers-Briggs, coaching skills, stress management, conflict management, preventing sexual harassment and human resource management. Beneficiaries of her training have described her as a natural leader who demonstrates an exceptional ability to coach and motivate others toward success. A significant factor in LaVeer's training programs is that from the beginning of her research to the day when a new program is premiered before her constituents, her singular dedication is always on client service, support and satisfaction.

LaVeer's most recent corporate assignment was as a Senior Human Resource Generalist with a concentration in developing internal training programs for Smith's Aerospace (2003-2007), recently acquired by GE Aviation. Here her breadth of design and development projects included ethics training, interviewing skills, preventing workplace harassment, introduction to Myers-Briggs and teambuilding. In addition she administered and interpreted the Myers-Briggs Type Indicator and Thomas-Kilman Conflict Mode. Further, having received her certification from Society for Human Resource Management (SHRM) for diversity training, she undertook to design and prepare a program for implementation within Smith's. While at Smith's La Veer did considerable work in her capacity as a Sr. H.R. Generalist, primarily in the employee relations areas of grievances and complaints, discrimination, performance/conduct issues and investigations into sexual harassment allegations.

During the previous 7 years, La Veer conducted extensive design, development, and delivery of training projects while part of two training consulting organizations delivering services to the Federal government:

Human Technology (2001-2003) and SI International (1996-2001). In the early years of the MicroSoft "Windows" generation, much training was prepared on converting from DOS to Windows, for client agencies including FDIC, HUD, USDA Forest Service Agency, USDA Farm Service Agency, Office of the Comptroller of Currency, and USAID. At the same time, she was able to deliver training to managers and rank and file personnel on topics that ranged from human resource management and interpersonal skills, to understanding emotional intelligence, applying conflict management, as well as fundamental business training on negotiation skills, and leadership skills.

While with SI International, web-based communications was just beginning to be recognized for its awesome potential of reaching many locations simultaneously. One such opportunity was a project for Immigration and Naturalization Services' (INS) Freedom of Information Act (FOIA) division. LaVeer introduced and sold to the INS a remote-access learning technology that enabled staff around the country to be trained in real time on a new electronic information processing system-quite revolutionary in the late 1990s. In conjunction with this, she conducted extensive needs assessments and task analyses that enabled the technical training to move technicians from using a manual mode to a fully automated process.

Developing new training programs has not been LaVeer's only area of expertise. On numerous occasions, she had to adapt off-the-shell training modules by first teaching herself the subject content, then preparing lesson plans to teach the programs to others. This she did for organizations that included the Social Security Administration, Veterans Administration, INS, Montgomery County (MD) Government, Department of Transportation, Housing and Urban Development and Department of Justice, and the General Accounting Office.

LaVeer's formal education prepared her well for her career. She received her MS in Organizational Development and Human Resource Management from John's Hopkins University (Baltimore) in 1998 and her BA in Psychology and Sociology from Trinity College (Washington, DC) in 1994. While doing all this, she managed to raise 3 children alone and instill them with a love of learning. One now holds her PhD and is a school psychologist, another an MBA, and is a successful account executive,  and a third has a BS and owns an IT business.

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