Sidelined
by Shame
How
to keep embarrassment from derailing a job search
When a chemist
at a pharmaceutical company in New Jersey lost his job, he was
too embarrassed to tell neighbors or friends. He even rejected
help from an outplacement counselor because he couldn't bear
to admit his plight to professionals hired to help him.
Similarly,
a laid-off defense procurer in Long Island, N.Y., was so ashamed
of his job loss that he didn't visit a company career center
for six months. Instead, he isolated himself, avoiding peers
with whom he could have shared feelings, job leads and networking
contacts.
Shame's
Roots
Shame
is an understandable reaction to losing a job. Most career
counselors believe it's rooted in an era when people were
fired because of misconduct or incompetence. Work became more
secure following World War II, but employees who were fired
typically had behaved poorly. Now, being let go is as simple
as being in the wrong job at the wrong time and shouldn't
be a rational cause for shame.
An information-technology
professional who also was laid off from the Long Island defense
company felt hopeless and shamed by his plight. "This company
was my life. I'm embarrassed and ashamed, yet there's nothing
I can do." He told an outplacement counselor.
The counselor
agreed that given the magnitude of the company's downsizing,
he couldn't have avoided losing his job, and his feelings
of shame were misplaced. The counselor encouraged him to go
out to dinner with his wife. By treating himself nicely, he
could start to rebuild his self-worth and regain control.
After
dining out the previous evening, he returned to the counselor,
"You broke the spell," he told the counselor. "I spent $92
on wine, and I felt like I deserved it. After all, I'd done
nothing wrong." No longer mired in shame, he now could start
an effective job search.
"Shame
is inappropriate when you have done nothing shameful," says
Dr. Charles Sodikoff, a career counselor in North Merrick,
N.Y. In fact, most candidates he sees have exemplary work
records. "I ask shameful or embarrassed candidates, 'When
did you become a bum?' It's my way of asking them how much
their job loss was due to performance issues or even personality
traits. Most of them have no rational answer and realize that
their job loss was part of a larger company strategy, not
a reflection on their performance or personality."
Outplacement
counselors often are amazed by the high caliber of the people
who lose jobs after a downsizing. "Many of the best are out
on the street so if you're there, too, you're in good company,"
says Bob Simians, a career counselor in Plainview, N.Y. "When
I kick off a job workshop for downsized employees, I usually
ask, 'How many in this room were laid off for poor performance?'
When no hands are raised, I question why anyone should feel
shame or embarrassment."
In an
era of frequent and large layoffs, many interviewers and hiring
managers have been in similar circumstances-or know top-notch
professionals who have. When you realize this, you'll feel
less ashamed and apologetic and become more comfortable with
contacts.
Having
this outlook is critical for a successful job search. Ashamed
job hunters don't appear confident, intelligent or desirable
to interviewers and employers.
Think
Differently
"Shame
is one of the most basic, primal human emotions, much more
primal than guilt," says Barbara Moses, a Toronto-based career
consultant and author of "Career Intelligence: Mastering the
New Work and Personal Realities" (1997, Stoddart Publications).
"Excessive shame is the mark of a person who hasn't developed
a strong enough sense of self. Taking shame beyond a short
time frame is in a sense childish and dependent. I see it
most in long-service employees who strongly believe they should
have jobs for life and look to employers for [their] identity."
Ironically,
notes Dr. Moses, Generation Xers, the youngest segment of
the work force, are least likely to feel ashamed of job loss.
"They don't identify closely with any one company, and they're
less dependent and more resilient," she says. . "They've grown
up with the concept of job insecurity as normal, not shameful.
They're more likely to feel anger than shame [and believe]
they're worthy despite being temporarily jobless."
But most
executives were born before 1965 and remember when being unemployed
was a badge of shame. How can you overcome that feeling, rebuild
your confidence and conduct an effective job search?
"Learn
to depersonalize your job loss", says Bill Hill, a New York-based
career consultant. "Most downsizing decisions aren't directed
at the individual," he says, "They're based on across-the-board
cuts for areas of a business which aren't priorities. It's
best to explain your job loss in those terms to yourself and
potential employers, rather than harboring the attitude, 'They
did me wrong. They had it in for me or I mustn't be any good.'"
Depersonalizing
your loss becomes easier if you don't over-identify with your
position. "I told one client to think of himself not merely
as an accountant but as a human being with accounting skills,"
says Mr. Hill. "That way, he could wake up in the morning
knowing he still has an important role-human being,
even if he's deprived of a job description of accountant."
It's also
helpful to look back at your career objectively. The shock
of job loss sometimes causes us to forget our successes and
dwell on our mistakes. Be honest about failures so you don't
repeat them but be equally honest about successes. Try "strength
bombardment," a process in which you review your career successes
and the personality traits and skills which helped you achieve
them.
Find
Support
These
techniques work best if you're able to seek support from family
members, outplacement counselors, former colleagues, groups
for job seekers or networking contacts.
Unconditional
support from family members, for example, can help you feel
less fearful. A laid-off environmental engineer hid his job
loss from his wife for several weeks by pretending to go to
work. When he finally told her, he was relieved to find she
was much more supportive than he expected.
Outplacement
counselors are also helpful. Most are trained to counsel layoff
victims on the mechanics of job hunting and the emotional
aspects of joblessness. If outplacement help is offered, accept
it, and don't make excuses for delaying your appointment.
A counselor can help you face negative feelings and learn
job-search techniques. Ironically, employees who have just
lost their jobs are in the worst position to remember their
career successes and write resumes, so objective professional
advice can be invaluable.
Another
way to overcome shame is to network with other job seekers.
They can identify with your embarrassment and offer tips to
get past it.
Don't
let your shame be a barrier to getting help. Mr. Hill recalls
a laid-off professional who put on a suit and tie every day
and panhandled at Grand Central Station. He collected a few
hundred dollars a week until he finally admitted he needed
outplacement help to find a solution to his situation.
The laid-off
chemist from New Jersey also struggled for several months.
Finally, he summoned up the courage to attend an Elks Club
meeting. There he met many contacts from the pharmaceutical
industry. They offered support, helped him overcome his shame
and introduced him to other networking contacts. In a few
weeks, he found a new job.
Reprinted
from National Business Employment Weekly, May 3, 1998
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