Another year has just about ended—and what a year it has been! Continued recovery from 9-11, a war on terrorism, an economic roller coaster, and more recently, November’s loud statements made all over the country following the mid-term elections.

With all this turmoil, Miles LeHane has continued to grow and adjust to the changing climate to better serve our clients’ needs. All of our core programs are alive and well and are being adapted easily as our clients’ needs shift from our historical point of view. To better serve our clients, we opened two new offices (Rockville and Frederick, Maryland) and developed an affiliative relationship enabling our use of three more offices in the Washington-Baltimore corridor (Hunt Valley, MD, Annapolis, MD and Fairfax, VA)

We have begun a major push to offer cost-effective on-line products to help our business friends—training programs on Sexual Harassment Prevention and the Prevention of Workplace Violence; positioning a growing number of assessments that we have used in our office settings, but that now are accessible on-line—most notably the Myers-Briggs (MBTI), DiSC and FIRO B. We will be providing details on our website (www.mileslehane.com) and via our quarterly newsletter. Heading up this on-line sales effort is Michael Miles, who moved from client support services to his new position as Director of Product Sales and Marketing.

Mike has also announced his wedding date to Laura Egan, which is set for August 9, 2003. The couple will be married aboard a cruise ship in the Caribbean. Scott Miles, meanwhile, continues to develop new sales in the Washington Metro area, reactivating some previous corporate clients and adding several new ones to our “family.” Way to go Mike and Scott!!

Perhaps the biggest news—at least for the Miles family—is that David finally completed his doctorate and now enjoys the new title—not that anyone here reacts any differently. His dissertation, How Successful Executives Respond: A Phenomenological Study of Unplanned Career Transition, was defended in August. Dr. Miles is much more relaxed now that the 12-year odyssey is over. We are all happy for David for this achievement. If you would like a copy, please let us know.

With our changing market, our internal support staff has had to make adjustments as well. For instance, Wendy Drury handles all matters of scheduling, billing and progress reports pertaining to Spherion and Lincolnshire. Barbara Paulus handles all the candidate assessments as well as a large portion of the progress reports. Dave Ulrich works directly with both the candidates and their consultants on developing resumes, as well as providing support to the growing number of workshops being developed by Doug Price.

New to the Miles LeHane staff in 2002 has been John Gregg, who came on board in January, bringing with him over 20 years in career counseling both in corporate environments and in private practice. In addition to generating new accounts and counseling, John manages both the Frederick and Rockville, Maryland offices that opened this year.

We cannot end this holiday note without extending our sincerest appreciation to our exceptional corps of consultants, without whom we could not offer the levels of human resources management consulting that our candidates enjoy. Yes, Bob Berger still works with our participants, but carries a lighter load!

As the year draws to a close, we wish to send the best of holiday greetings to all our friends and associates around the world, and hope that 2003 will be a successful year for you and bring peace worldwide.

With warm holiday regards,

December 2002