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Vol. 8 No 2 Summer 2005
email: feedback@mileslehane.com
phone: 703.777.3370

An Abstract on the Dynamics of Organizational Change
By Dr. Travis L. Sample
Professor of Public Administration, Shenandoah University, Winchester, Virginia
Thoughts on Change: Insights for Ourselves As Chairman of the Company, one of the areas I enjoy is to attend presentations by learned individuals in a variety of fields. The following excerpt is from a presentation by Dr. Travis Sample to the Loudoun Chapter of the Society for Human Resources Management (SHRM) meeting. I thought you might find it of interest. His 8 principles are encompassed in our Coaching models (see Miles LeHane News, Spring 2005). --DCM

In an era of increasing societal turbulence and an apparent and alarming insensitivity to the critical and foundational aspects underlying how we must embrace and celebrate change in our lives; as well as in organizations today, we continue to struggle with balancing the view of accepting greater demands upon us with the need to focus upon what truly gives our lives meaning, purpose, and relevance. As a passionately committed organizational “change agent,” Dr. Sample reflects the belief that organizations cannot be transformed and effectively process accelerating change until and unless each of us commit ourselves to personal transformation and servant leadership; anchored in a deep belief in the innate power of embracing a life of integrity, ethical conduct, trustworthiness, unconditional trust, an appetite for accountability in all of life’s choices and both personal and organizational alignment; and demanding these qualities from … and in whom …we interact. Exploring “Humanizing Change”, Dr. Sample will both inspire and provoke you to create your own legacy, your own destiny, your future, while discovering an inner strength, an ethical anchor that will guide you as you pursue and achieve greatness in your life.

With respect to his Humanizing Change: A Journey of Discovery published book (University Press of America, Lanham, Maryland, November, 2002, ISBN #0-7618-2429-4), Dr. Sample speaks to his Eight Principles which, if discovered/ operationalized, will potentially become life changing.

His research is designed to help leaders, and ALL are leaders, truly increase their sense of power and influence in organizations today; providing a roadmap to understand how you might chose to relate to and embrace the three constants in life: change, choice and the consequences of those choices. Humanizing change is not the latest fad, prescription of the month, or the most recent “hot ticket” to come along as we struggle in our daily lives and in our professional pursuits. However, we instinctively know this approach already. We know it in our hearts, but we don’t live it. Dr. Sample’s Principles are sequential in nature. Unless you get the first down, you’re going to struggle, for it is the mother of all principles. You get that one right … and the rest are “a piece of cake” (or at least 3 Oreo cookies). Enjoy.

1) Know What Your Life Is About: Explore why we must choose to discover or recover our inner core, what our life is about and what is truly important … what brings meaning, relevance and purpose to each of us, for the purpose of life is to live a life of purpose.

2) Find Something You Love to Do and You Will Never Work Again: This central idea captures the essence of our live on this earth and how we choose to live it, in quiet desperation or with true honor, fulfillment and service to others.

3) Embrace Servant Leadership: Servant … “interdependent: … leadership advances the greater good and is the operative paradigm for true effectiveness today.

4) Freely Give Power Away: Power is not unlike love. The more you give away, the more you receive in return, even when one does not feel worthy.

5) Prioritize Your Life: Explore your priorities. Don’t allow the less important urgencies to dominate. Recognize the things in your life that, while not urgent, are truly important, and when one thinks about it, they are virtually always relationships.

6) Embrace Mutual Trust, Responsibility, and Accountability: Recognize the power of choice, acknowledging that we simply are, in all our uniqueness, one with all, sharing the same fate.

7) Value and Celebrate Differences: Learn to pursue, value and celebrate diversity rather than choosing to fear differences or relying on “sameness” or similarities, which clearly weaken us all.

8) Acquire an Appetite for Personal Mastery: Knowledge is not enough, for knowledge does not equal behavior, and telling does not equal doing. One must become before we do.

I hope this article by Dr. Travis Sample helps you focus and prioritize. Our goal at Miles LeHane in all of our endeavors is to assist the participants and the organization to maximize its vision. –DCM

Dr. Travis L. Sample is a Business Management Consultant and Professor of Public Administration at Shenandoah University, Winchester, Virginia


Melanie Wins Award

At the Annual Meeting and Awards Dinner of the Leesburg Downtown Business Association (LDBA) on June 13, Melanie Miles was presented with a “Great Idea Award” certificate for suggesting and implementing promotional signs on all the businesses found in the “Exploring Leesburg” book. The book that documents much of the historical district of Leesburg, has descriptions of the houses and current photos. Miles LeHane’s Dave Ulrich, extracted and enlarged the copy, took new photographs and made stand-up signs for the merchants to display in their stores. In addition to sharing the history of the respective buildings, the graphic panels have helped book sales.


David Miles thanks all the well-wishers who offered their condolences on the passing of his father June 16, 2005. Harold Miles was 90.

        

Johnston to Head Cornerstone Division

Effective June 16, 2005, James “BJ” Johnston began with Miles LeHane as President, Cornerstone Division for Products and Services, announced Dr. David C. Miles, Miles LeHane’s Chairman. BJ joins us out of a background that includes telecom account management, performance improvement consulting, international sales training and organizational development.

As President of the Cornerstone organization, BJ will be marketing and coordinating product and service delivery that includes human resource support services, personality profiles and assessments and training programs such as “Prevention of Sexual Harassment” and “Prevention of Workplace Violence.”

In addition, David Miles will continue to be the primary coordinator for executive coaching. This segment of our services has been placed under Cornerstone due to ongoing expansion of our core Outplacement services and the desire to separate Executive Coaching services from under the Miles LeHane Companies operating banner.

We all look forward to getting to know BJ over the coming weeks.


Jamie Heads Off to College

For much of the past year, Miles LeHane has been pleased to have had Jamie Kapalka working with us part time in the capacity of Administrative Intern. After her daily school obligations ended, a couple of times a week, Jamie would help with the late afternoon phone coverage, collating a wide range of materials to be shipped somewhere, and helping Melanie hostess various events taking place in the late afternoon.

Come Fall, Jamie will ascend the next rung in her life’s ladder by heading off to college—specifically, Liberty University in Lynchburg, Virginia . As her plan develops she will study pre-law with the intent of continuing on to law school following the receipt of her baccalaureate degree.

As part of closing out of her high school career, Jamie graduates with High Honors as special recognition for her efforts in the drama program, where she directed several student productions, acted in several others and stage managed the first ever production at Heritage High School in her sophomore year. All this and more won her special praise from the faculty.

We will miss Jamie, and wish her all the best in her future pursuits.


Consultant Joins MLG

One of the newer consultants working with Miles LeHane for the past year has been Jean O’Brien. She handles assignments both in executive coaching and career outplacement.

Residing in Annandale, Virginia, Jean started The O’Brien Group in 2000 after working twenty years in international Human Resources management. She continues her work to enhance the business community with individuals who, as well as fulfilling their career talents as competent representatives of their corporations, are also self-confident and polished professionals.

Mentoring young professionals has been an important role in her career, so presenting table etiquette, communication skills and social behavior to children and teenagers is a natural connection. Building self-confidence at an early age forms a basis for well-rounded individuals in careers, as leaders and successful family members.

Jean continues her etiquette training to the home, combining duties as host/hostess and guests, table setting and social manners as we entertain Presidents and friends.

Jean holds a Bachelor of Science degree from Pennsylvania State University, Certification for Professional in Human Resources from American University and Certification as an Etiquette Consultant for corporate cultures and social situations. She is also certified as an interpreter of Myers-Briggs Type Indicator (MBTI).


The Miles LeHane Group

If you would like information on any of our services in Career Transition, Executive Coaching, Consulting Services, or Executive Search or information about our online products, please contact us and request a brochure, video or CD-ROM, or an online demonstration. Visit our web site at www.mileslehane.com

David C. Miles 
Chairman

Melanie A. Miles 
President and CEO

James “BJ” Johnston
President – Cornerstone Products & Services

David N. Ulrich
Director of Marketing

Wendy Drury
Administrative Assistant

  Jamie Kapalka
Administrative Intern

 Debie Fehling
Webmaster


 

 
The Miles LeHane Group, Inc.

Regional locations in Washington, DC, Rockville, MD, Frederick, MD and Winchester, VA, Tysons Corner, VA, Sparks, MD, and Lancaster, PA with headquarters in Leesburg, VA.

The Glenfiddich House
205 North King Street
Leesburg, Virginia 20176
Telephone: 703.777.3370
Fax: 703.777.4861

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